Website Privacy Statement

Pets at Rest understands and respects individuals' right to privacy and is committed to providing on-line data security. This privacy statement explains how data is handled whilst you browse and submit information through our website and your options regarding the ways in which your data is used.

Company Information
Pets at Rest is a subsidiary of Mega Creations Ltd and is wholly owned and operated by Mega Creations Ltd. When passing information to or ordering from the Pets at Rest website, your information will be dealt with by the main company Mega Creations Ltd. For detailed company information, please contact Mega Creations Ltd direct by email at: sales@megacreations.co.uk or in writing to: Mega Creations Ltd, Grip Industrial Estate, Linton, Cambridgeshire, CB21 4XN.

Cookies
Cookies are little pieces of information that a website transfers to your computer's hard drive for record keeping purposes. Cookies contain information that can be used on particular sites and to tailor a visitor's experience on the website or provide data that can be used for analysis by our web servers.

This website only uses cookies to monitor website usage. This is purely for statistical analysis and to find out which parts of our site you like best. Gathering statistical information allows us to manage and develop our website(s), for example to improve usability or measure the popularity of a given web page. The information gathered does not identify you personally. Cookies cannot read data off your hard disk or read cookie files created by other sites.

Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or to inform you when they are set. However you may not be able to take full advantage of our website if you disable them. Cookies are not damaging to your computer system in any way.

From time to time, we have to make necessary changes to our website that include changes to the way items are purchased and also various charges like postage and packing - on rare occasions, cookies can cause this information to be incorrect. For example: In the event of an order being placed where P&P has not been correctly added, Pets at Rest reserve the right to adjust your invoice to include the P&P charge.

Registration and Completing Forms
You will be asked to provide personal information such as your name, address, telephone number and Credit/Debit Card details when you complete an order form to purchase our products.

This information will be passed to the member(s) of the Pets at Rest Group responsible for the specific product requested by you. The information gathered will only be used to complete your request unless specifically stated on a particular form. Information provided by you will be handled in accordance with the relevant jurisdiction's data protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our employees.

Transfer of Data and Data Sharing
We will not disclose your personal information unless we are obliged to do so or allowed to do so by law or where we need to do so in order to run our organisation (for example information may be passed to and used by other members of the Pets at Rest Group or where other people process data for us). Should this be the case, we will ensure that confidentiality agreements are in place.

Amending and Updating Information
If you believe that any information held by us about you is incorrect or incomplete you should write to the Data Protection Officer at the address given below. Any information that is found to be incorrect will be corrected as soon as possible.

Other Web Sites
Our web site may contain links to other web sites, which are outside our control and are not covered by this privacy statement. The operators of these sites may collect information from you that in turn may be used by them in accordance with their privacy policy, which may differ from ours.

Notification of Changes to the Privacy Statement
We may change the content, products or services found on our site at anytime without notice and consequently our privacy policy may change at any time in the future without notice.

Access Rights
You have the right to access personal data that is held about you. To obtain a copy of the personal information we hold about you please write to the address given below.

If you have any queries or comments regarding this privacy statement, please write to:

Data Protection Dept (Pets)
Mega Creations Ltd
Grip Industrial Estate
Linton
Cambridgeshire
CB214XN
Email: privacy@petsatrest.co.uk